We know the feeling, you've finally found the perfect space you've been searching for, but just how do you get your prize possessions from here to there? It can feel a bit overwhelming, but rest assured we're here to make things as quick and simple as possible.
We'll just need a few details about your move, which you can provide using our simple quote form (click Get a Quote below) or give us a call if you prefer. As part of this process you'll be invited to book a video quote or upload a video of your property to allow us to quote accurately. This system enables us to offer you a quote faster, with less inconvenience for you. We'll then be in touch with your quote. Simple!
Depending on the specifications of your move, we're normally able to send over your quote within a day, provided we have all required information.
Toddlers hanging on to your legs, scared of the china cabinet, or just don't have the time? Our experienced, trained packing team can handle everything for you, from books to Banksys and everything in between. We carefully wrap and pack using high quality packaging materials most suited to your belongings.
Prefer to pack yourself? No problem! We can offer tips and advice if needed, and packaging materials such as bubble wrap and sturdy boxes can be ordered through our online box shop.
Our team has successfully carried out over 10,000 moves in the last 5 years alone. This means there are few things that we have not seen before. Our team can assist with your move no matter how small, big or unusual. Don't just take our word for it, scroll down to see some of our reviews.
If you postpone or cancel your move, we may retain some or all of your deposit according to how much notice is given. If you give us more than 10 working days before the removal was due to start then we would return your deposit in full. If you give us between 6 and 10 working days inclusive before the removal was due to start 50% of the deposit amount would be retained. If you give 5 or less working days before the removal was due to start 100% of the deposit amount would be retained.
"Working days" refer to the normal working week of Monday to Friday and excludes weekends and Public Holidays.
Yes - we charge a deposit for all moves at the time of booking. For hourly rate booking we charge a deposit equivalent to the minimum charge and any liability cover or for fixed price moves we charge a 50% deposit.
No! We have both bearded and unbearded employees!
Unfortunately we are not insured to carry customers in the vehicle with us.
Gas cylinders or flammable liquids cannot be transported on our vehicles so you would need to make an alternative arrangement for these items.
We cannot take provisional bookings. If working on a sale and purchase, we can only confirm a booking at the point of contracts having been exchanged. If you are moving between rental properties, we would require your date of access to your new property to be fully confirmed. We do take a deposit for all bookings - should you have to amend or cancel your booking, depending on the notice given you do run the risk of losing part of all of your deposit.
We are based in Brighton but we work all over Sussex and cover the whole of the UK!
We generally have approximately a two week lead time, however, we would advise trying to give us as much notice as you can. Where possible, we will always try to accommodate last minute bookings.
VAT is included in all quoted prices, unless stated otherwise.
Yes! But we do ask that you make us aware of any items needing to be dismantled/reassembled at the point of booking in. Our team cannot reassemble an item that they have not dismantled in the first place.
You can expect a first class service from the Brothers. We haver completed over 10,000 moves in the last 5 years and we aim to leave every customer satisfied.
Our hourly rate service includes standard liability cover up to £5,000 value. In order to benefit from this protection, you must declare the full like for like replacement value of all items to be moved/stored on your acceptance and inventory forms. If the full value of the property exceeds £4,999.99 you will be charged for additional liability cover - this additional amount is determined by the value declared.
For fixed price quotes, liability cover will be included within the price, and outlined on your quote.
Yes, we do - all of our drivers carry a card machine which accepts all major credit and debit cards.